Property Dashboard Enhancements

We’ve rolled out several updates to the Property Dashboard to improve visibility, streamline workflows, and make it easier for your team to manage daily operations.

Dashboard Improvements

Key enhancements include:

• Default Cleaner & Inspector now displayed in the Turnovers tile
• Booking Tags visible directly in the dashboard
• Clickable reservations for quick access to booking details
• Open Maintenance & ToDos surfaced within the Turnovers tile
• Filtering enhancements (e.g., filter by Work Region to refine turnovers view)
• VIP and Owner Bookings are now clearly tagged
• Internal Property Names are now displayed

Owner Statement Variable

A new variable is now available for communications:

Use _OwnerStatementBalance_ to include the owner’s current balance in emails or SMS

Integration Updates

Apple Pay Now Available (Lynnbrook Wallets)

Lynnbrook Wallets now supports Apple Pay, giving guests a faster, more secure checkout experience with one-tap payments using Face ID or Touch ID.

Benefits:

• Faster checkout on mobile devices
• Improved conversion rates
• Secure, modern payment experience

Getting Started with Apple Pay

1. Submit the support request form:
   https://support.itrip.net/hc/en-us/requests/new?ticket_form_id=12150883864339
2. iTrip Support will enable Wallet Payment options for your account

Apple Pay works alongside existing Lynnbrook wallet options.

Coming Soon

Here’s what’s on the horizon:

• Vrbo New Listing Promotion
• Amenity Remapping Enhancements
• Unified Inbox (Phase One)
• Franchisee Request Deliveries

Additional Updates

We’re offering new opportunities for collaboration and learning: More to come in the next few weeks.

• Monthly Open Office Hours
• Monthly Breezeway User Group

The Product & Development team kicked off 2026 with major progress focused on platform stability, modernization, and Franchisee‑requested improvements. These updates strengthen day‑to‑day operations while positioning the platform for long‑term scalability.

Platform Stability & Channel Modernization

• Fully updated to current Airbnb APIs, ensuring continued compatibility and performance
• Added support for Airbnb Spaces and Photo Tour features
• Continued modernization of core APIs and infrastructure to support future enhancements

Integrations & Analytics

• Breezeway integration successfully completed
• GA4 analytics updates implemented
• Website updates completed in support of World Cup‑related initiatives

Property & Inventory Enhancements

• Launched an all‑new Property Dashboard for improved visibility and management
• Released a new AI‑assisted Inventory System
• Continued VRBO enhancements (Phase 2), including:
• Expanded blackout date controls
• Ability to hide items from Owner Statements
• Improved VRBO promotion reporting

Franchisee Feedback in Action

More than a dozen Franchisee backlog requests were completed, including:

• Reservation details on work orders
• Improved navigation within Property Details
• Bulk copying of Help Articles
• Contractor confirmations
• Enhanced filters and notes visibility
• Guest credit card retention after check‑out

Several additional updates have already rolled out this quarter, including:

• Historical Pricing visibility
• Additional Franchisee‑requested enhancements
• Vendor Scheduled Messages
• Updated Expedia “Balance Due” messaging
• Ability to add photos to Booking Notes

Development work in Q2 is centered on efficiency, visibility, and continued Franchisee feedback.

Messaging & Communication

• Unified Inbox (initial rollout) to centralize guest, owner, vendor, and internal communications
• New Alert Dashboard for improved visibility into system and operational alerts

Property & Inventory Improvements

• Amenity remapping to improve consistency and accuracy across channels
• Damage Dashboard for better tracking and visibility into damages and LDW reimbursements

Payments & Integrations

• Lynnbrook Apple Pay integration to expand guest payment options

More Franchisee‑Requested Enhancements

Additional backlog items planned for Q2 include:

• Owner Balance as a variable
• Cancellation notice support for Guest Remarketing
• Help Center URL support for Avochato
• Multiple agreements per credit card holder
• And many more Franchisee‑driven improvements