Product & Development Team Update

The Product & Development team kicked off 2026 with major progress focused on platform stability, modernization, and Franchisee‑requested improvements. These updates strengthen day‑to‑day operations while positioning the platform for long‑term scalability.

Platform Stability & Channel Modernization

• Fully updated to current Airbnb APIs, ensuring continued compatibility and performance
• Added support for Airbnb Spaces and Photo Tour features
• Continued modernization of core APIs and infrastructure to support future enhancements

Integrations & Analytics

• Breezeway integration successfully completed
• GA4 analytics updates implemented
• Website updates completed in support of World Cup‑related initiatives

Property & Inventory Enhancements

• Launched an all‑new Property Dashboard for improved visibility and management
• Released a new AI‑assisted Inventory System
• Continued VRBO enhancements (Phase 2), including:
• Expanded blackout date controls
• Ability to hide items from Owner Statements
• Improved VRBO promotion reporting

Franchisee Feedback in Action

More than a dozen Franchisee backlog requests were completed, including:

• Reservation details on work orders
• Improved navigation within Property Details
• Bulk copying of Help Articles
• Contractor confirmations
• Enhanced filters and notes visibility
• Guest credit card retention after check‑out

Several additional updates have already rolled out this quarter, including:

• Historical Pricing visibility
• Additional Franchisee‑requested enhancements
• Vendor Scheduled Messages
• Updated Expedia “Balance Due” messaging
• Ability to add photos to Booking Notes

Development work in Q2 is centered on efficiency, visibility, and continued Franchisee feedback.

Messaging & Communication

• Unified Inbox (initial rollout) to centralize guest, owner, vendor, and internal communications
• New Alert Dashboard for improved visibility into system and operational alerts

Property & Inventory Improvements

• Amenity remapping to improve consistency and accuracy across channels
• Damage Dashboard for better tracking and visibility into damages and LDW reimbursements

Payments & Integrations

• Lynnbrook Apple Pay integration to expand guest payment options

More Franchisee‑Requested Enhancements

Additional backlog items planned for Q2 include:

• Owner Balance as a variable
• Cancellation notice support for Guest Remarketing
• Help Center URL support for Avochato
• Multiple agreements per credit card holder
• And many more Franchisee‑driven improvements